Cancellation Policy

Cancellation Policy

At PerfumeMela, we understand that sometimes you may need to cancel an order. Please review our cancellation policy below:

Order Cancellation:

• You may cancel your order within 24 hours of placing it, provided it has not already been processed or shipped.
• To cancel your order, please contact our customer service team at info@perfumemela.com or call us at +91 9137075066.
• Please provide your order details and reason for cancellation when contacting us.

Cancellation Process:

• If your order is eligible for cancellation, our customer service team will initiate the cancellation process.
• Once the cancellation is processed, you will receive a confirmation email.
• If your order has already been processed or shipped, it will not be eligible for cancellation.

Refund for Cancelled Orders:

• If your order is successfully cancelled within the specified time frame, we will issue a refund to the original payment method used during the purchase.
• Refunds for cancelled orders will be processed within 7-10 business days.
• Please note that shipping charges are non-refundable unless the cancellation is due to a mistake on our part.

Late Cancellations:

• Orders that are not cancelled within 24 hours of placement may not be eligible for cancellation.
• If you wish to cancel an order after the specified time frame, please contact our customer service team for assistance.
• We will do our best to accommodate your request, but late cancellations cannot be guaranteed.

For Further Assistance:

• If you have any questions or need further assistance regarding order cancellations, please don’t hesitate to reach out to us.
• Our customer support team is available to assist you and address any concerns you may have.

Thank you for choosing PerfumeMela. We value your business and strive to provide you with the best shopping experience possible.